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2023-01-15 03:32 PM
I purchased a Samsung smart monitor (M7). The Samsung rep told me I could do Zoom meetings with the monitor and accessory camera by logging onto the internet function of the smart monitor. (I have the chat conversation with the rep saved. ) I spent hours with Samsung tech support, it doesn't seem that I can access the camera in Zoom. The camera only seems to work with Google Meet, so the camera is not broken. Does anyone else have this problem? Is Samsung blocking Zoom in favor of Google Meet? On Zoom, I get an error that the camera is being used by another app. I gave Samsung tech support remote access to my monitor, and they couldn't fix it. I can't delete the Google Meet app as Samsung has blocked that action. Any ideas on how to fix this? Thanks!