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Registration Only Meeting Zoom Link Keeps Directing to Registration Page

sbreshears
Observer

We have been using registration only Meetings for 7 months now. However, on a most recent meeting, several registrants attempted to click the blue Join Meeting button from their confirmation email as well as copy and pasting the full link from the same email, and when they do they are directed to the registration page for that meeting and NOT the meeting. Has anyone else seen this and resolved this?

1 REPLY 1

Rupert
Collaborator

Hi @sbreshears 

 

I would suggest updating your recurrence by editing your meeting start date to something more recent.

 

Question though - if your participants re-register, after being redirected to the registration page, are they THEN able to join the meeting?