Recovering cloud recordings that recorded 4 months ago | Community
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Newcomer
teguhilham
Newcomer
January 3, 2022
Question

Recovering cloud recordings that recorded 4 months ago

  • January 3, 2022
  • 1 reply
  • 0 views

Hello, I need to download a cloud recording that recorded 4 month ago. But now my account is not Pro anymore. Is it still possible to access that could recording and download it if upgrade my account to Pro right now?

Thanks.
Teguh

    1 reply

    Bort
    Employee
    Bort
    Employee
    January 3, 2022

    Yes, your old cloud recordings should still be available on your account. Without a Pro license, those cloud recordings are just inaccessible, but if you subscribe again, you should regain access. 

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