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Rachel30
Newcomer
October 9, 2021
Question

Recover deleted recording

  • October 9, 2021
  • 1 reply
  • 2 views

I recorded zoom meeting and clicked 'double click to convert' but it wasn't recorded so I assumed it's because I recorded another video in the same call to test if the recording was working.

So I only intended to delete the first video but on zoom, I deleted recorded meeting(not the folder from my computer). 

And the folder disappeared and it wasn't in the trash can either.. 

Is there any way that I can restore this file and convert the video? Please let me know if I can try anything 😭

    1 reply

    Ekta_Mutyalwar
    Community Champion | Employee
    Ekta_Mutyalwar
    Community Champion | Employee
    October 9, 2021

    Hello @Rachel30 ,

     

    Unfortunately no, this action cannot be undone and the video is permanently deleted from the computer once you hit the delete button. 

     

    You will also received a pop up message mentioning the same while deleting:

     

     

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