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Recordings Lost from iCloud

nabeehaj
Listener

I have many recordings stored on my iCloud, all the way back to 2020. Today I wanted to download some recordings, and realized that all recordings from 1st May 2022 to 30th June 2022 have been deleted. I have emails notifying me that the recordings are ready, so I did remember to record. However, the recordings are no longer available. These were very important lectures. Any way to recover them? Or get an idea as to what happened?

 

1 REPLY 1

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

This post really belongs in an iCloud forum, somewhere, but I'm familiar with the process, so here you go...

 

If the files are recoverable you'll be able to find them in iCloud by going to "Account Settings", then scroll to the bottom of the page and click on "Restore Files" option. If they are available for restore, that is where they will display.

 

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen