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Recorded Program Not Playing On My Phone

HWCM
Listener

I use Samsung Galaxy S22 Ultra. 

I have always recorded on zoom and did playbackhon my phone without difficulty. But since last week 7th of June, the playback has been impossible. Meanwhile, it plays seamlessly on other devices.  The message I receive is:

 

"The media playback was aborted due to a corruption problem or because the media used features your browser

did not support."

 

I guess it may have to do with my phone's settings. 

1 REPLY 1

willjoe2442
Participant

If you have saved a recording in the . MP4 file format and you are unable to hear the recording audio, try the following: Open the recording file with a different video player or change the default video player being used on your Mac or Windows device. Some video players have difficulty playing certain file types.

 

Regards,

Diana