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W
Newcomer
wrj
Newcomer
March 13, 2022
Question

Profile - unable to access sign-in & profile page

  • March 13, 2022
  • 1 reply
  • 1 view

I am the purchaser/host of a standard Pro Zoom.

 

Until this morning I have been able to hyperlink from the URL address https://us04web.zoom.us/profile  direct to my sign-in page, where I enter my e-mail address and password.  It then gives me access to my profile page where I schedule my meetings.

 

I kind of went to look at some Zoom videos or something, today, and now the above doesn't work.

 

By clicking on my hyperlink now, it instead sends me to  https://us04web.zoom.us/profile but now in site map format - nothing there seems to get me back to the sign-in page.

 

I don't want that site map page, how do I set-up or reset to go direct to the sign-in page.

 

All web browser searches under headings like Zoom profile, sign in, schedule meetings, etc that I have tried just keep coming back to this site map page, as the unsatisfactory answer to my problem.

 

Regards,

wrj

 

    1 reply

    T
    Newcomer
    TezzaAlex
    Newcomer
    March 13, 2022

    Hi wrj.

     

    I'm having a similar problem and I note that another user has raised this issue as well.  I've managed to sign in but when I try to select a function like meetings the system bumps me out and asks me to sign in again.  Every time I try to do something in Zoom it bumps me out and asks me to sign in again.  I'm hoping that one of the SME's can help us soon.

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