Problem with seeing the host and other participants, can hear them and they can see me. Both on my i | Community
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MUP
Newcomer
February 4, 2022
Question

Problem with seeing the host and other participants, can hear them and they can see me. Both on my i

  • February 4, 2022
  • 1 reply
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Recently having problems seeing the host and other participants on my iPhone and ipad

is there a problem with latest OS upgrades 

this has never happened before

updated zoom app

checked all settings 

    1 reply

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    May 23, 2022

    Hi @MUP ! Welcome to the Zoom Communtiy! I know it has been a bit since you initially posted but I wanted to make sure you still receive assistance. Here is what I would recommend: 

    1. Delete Zoom App

    2. Restart your mobile device 

    3. Install Zoom App 

     

    Usually, this does the trick! Keep me posted 🙂

    Moderator

    Zoom Community Team

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