Problem opening zoom application on Mac desktop | Community
Skip to main content
J
Newcomer
Jilly50
Newcomer
August 29, 2022
Question

Problem opening zoom application on Mac desktop

  • August 29, 2022
  • 4 replies
  • 0 views

I have been using Zoom for some time and use it for regularly for meetings. Until today, I had no trouble opening the app from my applications folder. When it wouldn't open, I downloaded the software again but a message popped up to say that I can't open the app because PowerPC applications are no longer supported... I am running an iMac with OS 10.11.6. Does anyone have a solution?

 

      4 replies

      J
      Newcomer
      JoyR1309
      Newcomer
      August 29, 2022

      Hello - I have Windows & I have been trying to access Zoom on my laptop & I cannot. Not only me, but other people I know, they cannot attend a Zoom meeting via laptop. However, I can access it with mobile devices, which I don't want to necessarily do.

        D
        Newcomer
        ddelambert
        Newcomer
        August 29, 2022

        I am having same problem on my iMac.  Didn't have problems in the past.  I can still use it on my laptop, but since I am teaching, the desktop is much nicer for me to use.

         

        J
        Newcomer
        Jameswalter
        Newcomer
        August 30, 2022

        If your Mac can still boot to the older OS X system, then that's one choice: Keep your games or other apps with the older OS X system, maybe on an external drive. Boot to that older system when you want to play (or work 😄 ) with the older apps.
        It's also possible to run an older OS X system in a virtual machine (using Parallels or VMWare, etc). I don't know how to set that up, but there's others on this site that can give some info about do ing that.

        J
        Newcomer
        Jilly50Author
        Newcomer
        September 1, 2022

        Thanks for the suggestion re: using an external drive for an older system. I don't know what happened but after re-loading the zoom software it started to work properly again, just in time for a meeting!

        I'm not a very tech-oriented, so very relieved that it's up and running again.

        C
        Newcomer
        ColectivoPulmar
        Newcomer
        September 9, 2022

        Having the same problem on my macbook 12.5.1
        Any one discovered the solution yet?
        I tried the chat for help, by email... does any one can resolve this?
        This is affecting my work...

        Terms & ConditionsAccessibility statement
        Copyright © Zoom Communications, Inc. All rights reserved.