Please help: Indefinitely "connecting" thus can't host meeting | Community
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A
Newcomer
allenas
Newcomer
November 29, 2021
Question

Please help: Indefinitely "connecting" thus can't host meeting

  • November 29, 2021
  • 1 reply
  • 2 views

Previously I was able to host meetings just fine and then one day a couple weeks ago when I try to host a meeting, the top of my screen says 'connecting' indefinitely. It never connects and I can't start the meeting. I have a Macbook Air with the new apple chip. I'm updated to Monterey. I'm having this problem on desktop and my phone as well.

 

So far I've tried:

  1. Restarting my computer
  2. Deleting and reinstalling the app using the trash bin
  3. Deleting and reinstalling the app using the 'uninstall this app' feature on the dropdown menu in the app.
  4. Checking to make sure I'm not using a VPN or proxy
  5. Turning off my firewall.
  6. Updating my Macbook to the latest iOS (Monterey)
  7. Checking that my WiFi doesn't have any parental controls on it
  8. Deleting and resinstalling the app again after updating to Monterey

I have no idea how to fix this and it's affecting my job. Can anyone please help?

    1 reply

    S
    Newcomer
    sapphv0
    Newcomer
    November 29, 2021

    Hey, the same thing is happening to me. I've tried connecting to my classes many times and tried similar ways as you did to resolve and nothing works. An error kept popping up and my friend tells me the same thing is happening to him. 

    I've tried connecting in various ways, haven't connected yet, and pretty much lost all my lecture times. 

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