Permanently Block someone

[SandiRue]

We have a participant that we have asked not to join our meetings anymore.  He has broken many of our group rules and we have talked to him about it.  He now joins the meetings under different names on different devices.  He became very confrontational when we talked to him and tells many other people that he doesn't intend to stop.  

How do we solve this?

[Ami_88]

Hi @SandiRue ,

Thanks for posting on Zoom Community !

During the meeting you can :  Lock Meeting - Remove Participant - Suspend Participant Activities or Report this user to Zoom's Trust and Safety team who will review any potential misuse of the platform and take appropriate action.

Check this article for more details on In-meeting security controls, here

I have the below other suggestions for meeting creation/ schedule 

• Waiting Room and admit only needed participants
• Create meeting with registration with manual approval (to approve only intended attendees and only those attendees will have meeting link to join)
• Use randomly generated meeting IDs instead (not your PMI) and share meeting link / ID with intended participants 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

[cmodriscoll]

I represent a non-profit organization that is using Zoom for online support meetings. One of our goals is to be as open and available as possible. We also aim to relieve stress and definitely not unintentionally create stress (directly or indirectly).

As such, we have a network of volunteers who lead the online meetings which are offered daily. We use the PMI so that we can post the links to our social media and website for easy attendance. We have run into troublesome participants also. We currently have the setting enabled for removed participants to rejoin because we use the Waiting Room and sometimes we remove a participant who didn't reply to our greeting due to a lack of technical proficiency was not actually malevolent. As such, we want them to try to join at a future meeting and for our hosts to be able to let them in. However, we do sometimes get participants who do indeed deserve and require a lifetime ban. 

What can we do? Are there any features currently available to accomplish this? Are there features in development? How do we request new features/functionality for Zoom?