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OTP issue. I turned off OTP verify but still " OTP " code asked when login to Zoom app.
I am use zoom premier package for my education company. So I share my logins with lectures to conduct classes.
(most of them doing classes at home) Some times we can provide OTP at correct time and some times we can't. please help me to sort this problem. I did following things but still OTP asking.
01. Remove all app data
02. Software reinstall
03. OTP option enable and disable back.
( ** I notice this issue happen most of MAC machines. )
I'm referencing this Zoom Support article, which you may have already found:
In the section "How do I disable the OTP security feature?". it says you can't disable OTP, but can do any of the following:
Have you tried any of these? Zoom has definitely been beefing up security lately, and while I agree it's sometimes pretty darn inconvenient, it's necessary.
In this Zoom Support article on 2FA, it lists the following 2FA approaches that can be used:
There is another workaround besides those mentioned by Ray Harwood below. You can use the "Claim host" feature. It requires the following to work: