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New "Unmute" and "Mute" announcement

eradhakrishnan
Listener

Does anyone have any idea as to why starting this week Zoom is telling you (in a very loud voice) that you are "muted" "unmuted"? I can't find a way to stop it from telling me. 

6 REPLIES 6

RN
Zoom Moderator
Zoom Moderator

Hi @eradhakrishnan, interesting, I am unaware of that feature. Do you have screen-reading software that may be outputting that to you? I haven't tested this, that's why I'm interested! 🤔

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rwarren
Listener

Can that message (the audio of it) be customized?  We have a noticeable percentage of folks connecting by telephone only, and when they hear "You are muted, you can unmute by pressing *6..." or similar, a few think this is an invitation to unmute.  it's getting worse recently, we had to mute one person 12 times during one church service.

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Unfortunately, the audio messages participants hear when they've connected their audio by dial-in is not customizable, as it is generic audio for all customers that call in. 

mrahayuputri
Listener

I also have a problem and feel disturbed by the zoom pop-up box which saying You are muted

 

the window keeps coming each time I close it. This is honestly disturbing while we're in a zoom meeting because it keeps popping out and we have to close the window multiple times while telling me that I was muted when I am mute myself. I realize this happens after I do some updates on the zoom apps. Please help me figure this out, thank you.

SoheilH
Listener

I think it is your microphone (headphone), change it to use your system or any other microphone source you have on zoom app.

ssalar
Listener

any way to turn off those announcements ? "you are muted" , "you are unmuted" . these are disturbing.