My virtual background and filters say that I have none. I did have them, but they've disappeared! | Community

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Question

My virtual background and filters say that I have none. I did have them, but they've disappeared!

Forum|Forum|3 years ago
March 12, 2022
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My backgrounds and filters have disappeared. How can I reload them?

Also, aren't there default backgrounds and filters on Zoom?

Newcomer

Did you do any account changes? Once my backgrounds and filters disappeared too. But it was recovered when I signed out.

Newcomer

Did you do any account changes? Once my backgrounds and filters disappeared too. But it was recovered when I signed out.

Newcomer

I have this same issue, Connie. Has anyone provided you with a solution? I used to have filters and have upgraded my Zoom app, but there are no filters to choose from. Strange? If you've solved for this, I would welcome some assistance. Thanks!