My ZOOM app on my desktop is not working | Community
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T
Newcomer
TarynSydow
Newcomer
October 1, 2021
Question

My ZOOM app on my desktop is not working

  • October 1, 2021
  • 1 reply
  • 0 views

I just did the latest update on my MAC last night and now my desktop app is no longer working. When I click on it, it just has a question mark move over it. I can still access all my meetings when I login to the web browser but the ZOOM.US app doesn't work an

    1 reply

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 1, 2021

    Did you do a macOS update, or a Zoom app update?

    T
    Newcomer
    TarynSydowAuthor
    Newcomer
    October 1, 2021

    ZOOM update

     

    Bri
    Community Manager
    Bri
    Community Manager
    October 1, 2021

    That sounds scary


    Hi @TarynSydow, the same thing happened to me before. I restarted my computer, and the app was working fine afterward. If that doesn't help, I would try @Rupert's suggestion of uninstalling and reinstalling the Zoom app. It may sound scary, but it usually helps 🙂

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