You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
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Send and receive messages and calendar invitations
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Conference Room Connector links existing rooms to Zoom
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Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
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Host and attend classes, group events, and more OnZoom
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Enabling exciting new ways to teach, learn, and connect globally
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Bridging the in-store and online experiences
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2022-04-16 02:12 PM
I am paying for PRO, but profile and scheduling are showing BASIC. Worked just fine from November 2021 until now. I need to set up a meeting and require more than the BASIC limits.
Solved! Go to Solution.
2022-04-17 10:32 AM
2022-04-16 10:00 PM
Hello @SSTulsa - Thanks for reaching out and sorry to hear about this. When you click on your profile picture, it should indicate whether you are a "Basic or Licensed" user. Also, can you log out and log back into your desktop client as shown below?
P.S: You can download Zoom Desktop client using this ~> link.
2022-04-17 10:32 AM