Missing Cloud Recording | Community
Skip to main content
T
Newcomer
Tunaclone
Newcomer
December 10, 2021
Question

Missing Cloud Recording

  • December 10, 2021
  • 1 reply
  • 3 views

I tried to download a cloud recording meeting to my iPhone.   Which I now know does not work.  When I look at my recordings, that meeting no longer exists.   Is it on my iPhone? (If so, where would I look) if not, can I get it back in my recordings list?

 

I was there because I marked it for download while on my Iphone.

 

 

    1 reply

    Bort
    Employee
    Bort
    Employee
    December 10, 2021

    I'd check to make sure you are signed-in to the same account on the web portal and your mobile app. Check the sign-in email or compare the PMI IDs. It could be that you are just signed-in to a different account and thus unable to find the same cloud recording. 

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.