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Microphone turns off during screen share


Hi - whenever I screen share (joining Zoom from my Chrome browser) the microphone access is not activated when I screen share. This seems to be a relatively new issue.  I've also had the same issue when I've tried to use Chrome from the web store (see image below). I haven't tried joining via the Zoom for Chrome PWA. 


I use Zoom quite frequently for presentations as not everyone has Microsoft Teams or uses Google Meet. This is turning into a professional disaster - would appreciate any assistance. Was not an issue when I paid for Zoom premium!


Zoom Moderator
Zoom Moderator

Hi @Sheryl_Sea! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.