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Newcomer
triplemaya
Newcomer
August 27, 2021
Question

Meeting window disappears

  • August 27, 2021
  • 2 replies
  • 53 views

I set up a test meeting. Go through accept camera and mic etc. At this point I can see the display of the camera in the screen. Click ok. The screen disappears and the zoom control window appears - small oblong window with four large square icons. There is no way to reopen the window so I cannot join the meeting.

 

Using Ubuntu MATE 20.04 on HP Elitebook 840 G1

 

The chat bot has no idea what I am talking about!

 

I have also posted this in the developer forum in case it is too much of a technical issue for this context.

    2 replies

    Bort
    Employee
    Bort
    Employee
    August 27, 2021

    Hi @triplemaya 

    Can you provide a screenshot of what you are seeing? I'm not sure I follow your description. 

    Unless you are developing an app or integration, I doubt the DevForum will be much help. 

    T
    Newcomer
    triplemayaAuthor
    Newcomer
    August 27, 2021

    Hi Bort. Thanks. This is the windows that appears. The window that disappears is the meeting window where my video output is shown.

    Bort
    Employee
    Bort
    Employee
    August 27, 2021

    Hi @triplemaya 

    So that is the standard home screen of the desktop client when not in a meeting. Seems that the meeting you are launching is crashing, which is kicking you back to the Home tab of the app. I'd suggest a reinstall to see if that helps. 

    P
    Newcomer
    pablotortorella
    Newcomer
    September 13, 2023

    I have the same problem here. Ubuntu 23.04 😞

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