Meeting converting drops out at 12% | Community
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Newcomer
July 25, 2023
Question

Meeting converting drops out at 12%

  • July 25, 2023
  • 1 reply
  • 0 views

Hi all,

 

I recently recorded a Zoom meeting and upon closing the meeting the conversion stopped at 12%, I restarted by machine and re-loaded the app, the meeting still shows so I tried to convert once again, but that also cuts out at 12%. I've tried to start a new meeting and move the older files into that newer folder but again, stops at 12%.

 

There are 3 'double click to convert' files on my machine still clocking in at around 4gb so it looks the material is there, I just can't convert it? Had anyone else experienced this?

 

I'm working on a Mac and have the latest version of Zoom running.

 

Thanks in advance.

1 reply

CarlaA
Community Manager
Community Manager
July 31, 2023

Hi @PhillipEscott, welcome to the Zoom Community!

 

The following article lists common local recording conversion issues and troubleshooting suggestions, please follow the steps outlined here to recover your recording: https://support.zoom.us/hc/en-us/articles/201362753-Troubleshooting-local-recording-issues

 

Keep me updated!

Carla,
Zoom Community Team

Newcomer
August 1, 2023

Hi Carla,

 

Thanks you for your reply, I've tried all of these but the conversion still stops at 12% no matter what I try?