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Meeting Connection Failure

JamesDenneny
Listener

I log into a weekly, local Bible Study group using my Windows 11 laptop. The past two weeks, when I enter the group meeting ID, it will not connect using my Edge browser. I see a blank page.

 

Fortunarely, I have a desktop Win10 pc. I am able to connect with group. I prefer to use my LG Laptop. I am searching for a solution to enable joining ZOOM sessions on Win11 laptop. Could it be MS Win11 update issue?

 

James Denneny

 

 

1 ACCEPTED SOLUTION

Thanks Rachel

Problem turned out to be recent Microsoft browser update killed connectivity with ZOOM. MS was notified and the problem confirmed. I can join ZOOM group if I use Chrome not EDGE. Case Closed/

View solution in original post

2 REPLIES 2

RachelGomez123
Participant

Methods  to fix Zoom "Unable to Connect" Error Code 5003
Method 1. Restart the Zoom application. .
Method 2. Check the status of Zoom's servers. 
Method 3. Restart your device. 
Method 4. Temporarily disable your antivirus software. 
Method 5. Turn off your VPN. 
Method 6. Reset your Network Adapter settings.

Regards,

Rachel Gomez

Thanks Rachel

Problem turned out to be recent Microsoft browser update killed connectivity with ZOOM. MS was notified and the problem confirmed. I can join ZOOM group if I use Chrome not EDGE. Case Closed/