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Newcomer
June 24, 2022
Question

Live Transcription

  • June 24, 2022
  • 1 reply
  • 7 views

I have a Pro account and only Business accounts allow live transcription of meetings.  Does anyone know of a work-around? Has anyone used an app, such as Verbit, to get live transcriptions of meetings?  What is your experience?

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    June 24, 2022

    Hey, @cfusco!  I think you might be incorrect.  I think you're really talking about what Zoom calls "Closed Captioning"... an automated transcription, yes?

     

    Take a look at this Zoom Support article:

    https://support.zoom.us/hc/en-us/articles/207279736-Managing-closed-captioning-and-live-transcription

     

    There's no mention of it not being available in a Pro account.  I have a Pro account, and I use it quite frequently.  You just have to enable it properly in the settings.  This article has information on how to set it up...

    https://support.zoom.us/hc/en-us/articles/4409683389709 

     

    Let me know if you have problems enabling it.  It's not that difficult, but there are a few steps involved.