Live Transcription Delay, bug?

Myself and my team have been using the live transcription feature since November 2021 on wi-fi without any issues. As of 2/15, the live transcripts have had a 1-2 minute delay which make them unusable in a live meeting. 

I chatted with Zoom support and they suggested it was because we are all using wi-fi but we have always used wi-fi and the team is spread out across the country. Has anyone else encountered this issue?  Worth investigating as a potential bug?