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Links expiring

Mazz
Listener

Hello all

 

We are having a bit of trouble with our meeting links expiring recently and are not sure why this is happening. 

It has been suggested to us that if someone has joined the meeting, before the meeting is scheduled, and has chosen 'end meeting for all' then this would cause the meeting link to expire. 

 

Does anyone have any thoughts as to why this might be happening please, and how we can prevent it?

 

Meetings might also be scheduled to cover up to 6 sessions taking place on different days.

 

Thanks in advance for any advice

2 REPLIES 2

crchan123
Zoom Moderator
Zoom Moderator

Hi @Mazz! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

1z1d
Listener

Hello crchan123

I think the issue is not solved yet with Mazz.
And we are having the same issue:
We create the invite with zoom and it seems correct but after a couple of days (when the meeting is) zoom says that the zoom link is expired or no more valid.
It happened with single meetings and with series meeting also, but not always.
Is there anything we can do to prevent that it happens again?