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LOST RECORDED VIDEO FILE?? - CONF showed up in its place...

Renee3
Observer

I had a video recording of an event I held today, and it was GREAT!  But when I tried to rename it, a few minutes later

I went back to look at it, and the file was gone with only a CONF file (1 KB) in its place.  WHAT HAPPENED?  I need that file!!

3 REPLIES 3

ZoomTestKitchen
Participant

When looking at the list of recordings for all meetings, take a look at the top-right of the page to see if there is a link called Recently Deleted. Just in case it might have been accidentally deleted. 

Jeff Widgren

#ZoomTestKitchen

Jeff Widgren
#ZoomTestKitchen

Brendy
Observer

This just happened to me too. Did you ever resolve this Renee3?

Just had this happen. Wondering if anyone had any luck retrieving the file? Thanks!