Joining a Zoom Meeting Via a Phone Web Browser | Community
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R
Newcomer
RickWalery
Newcomer
March 17, 2023
Question

Joining a Zoom Meeting Via a Phone Web Browser

  • March 17, 2023
  • 4 replies
  • 1 view

Good day-


I am wondering if anyone knows if Zoom has removed (recently) the ability for a meeting participant to join a Zoom meeting from a smartphone using the web browser on the phone.  I beleive there used to be a link in the phone browser with this option.  I no longer see that option on the browser of a smartphone.  I only see the option to download/install the phone app or join the meeting by phone-only.  I believe the link to join from a web browser is there when I go to the equivaent browser page on a desktop PC.

 

I have a use cases where we want people to join a meeting from their phone but they may or may not know how to download/install the app from an app store.  BTW, the meeting is a Zoom for Government meeting, if that matters.


Thanks,
Rick

      4 replies

      S
      Community Champion | Employee
      sachinzoom
      Community Champion | Employee
      March 19, 2023

      Hello @RickWalery 

       

      You are right. For gov accounts, Mobile web browsers are not supported. So users will need to download the Zoom App on mobile devices. Please see article here:

       

      https://support.zoomgov.com/hc?sys_kb_id=af309aff1b126c108483a86ce54bcbeb&id=kb_article_view&sysparm_rank=4&sysparm_tsqueryId=cabfd4ab1be521102e8f8512f54bcb43

       

      If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

      E
      Newcomer
      evelynelin
      Newcomer
      January 22, 2024

      Hello @sachinzoom 

      Quick question here, is it only for Gov accounts? And if not, since when is this in place? 

      S
      Community Champion | Employee
      sachinzoom
      Community Champion | Employee
      January 22, 2024

      HI @evelynelin 

       

      Yes this is only for Gov accounts. 

      R
      Newcomer
      RickWaleryAuthor
      Newcomer
      March 19, 2023

      Hi @sachinzoom 

       

      Thanks for the response.  I did not see anything in that article that mentions the mobile web browswer is no longer support by ZoomGov.  I do agree that seems to be the case.  I am just looking from something from Zoom stating that fact.

       

      Thanks,

      Rick

      S
      Community Champion | Employee
      sachinzoom
      Community Champion | Employee
      March 19, 2023

      Hi @RickWalery 

       

      @I see in the pre reqs that mobile web browsers are not supported 

       

      hope that helps 

        R
        Newcomer
        RickWaleryAuthor
        Newcomer
        April 17, 2024

        Thanks, Alexander.

         

        I will take a look.  I appreciate the response.

         

        Rick

        M
        Newcomer
        Msdhamzeheian
        Newcomer
        August 4, 2024

        I finally found it! there is a check button on settings that provide "join via browser" on phone browsers. That was only on desktop but I found it because I need it like you!

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