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Joined a weekly (Pro) meeting that didn't show a host

Forum|Forum|2 years ago
August 28, 2023
1 reply
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Hello!

I joined a weekly scheduled meeting (Pro level) that didn't show a host. When I contacted the admin to get a host id so I could claim host, she said it would cost more money.

Can anyone explain?

Thanks!

Jane

Meeting Features

Best answer by Ray_Harwood

Thank you so much! I greatly appreciate your help! From your generous and thoughtful information, it appears from our situation that the host key would be the option to use.

This is for when the regular host is unable to make the meeting (which occurs fairly frequently) and we need a host for helping participants mute/unmute themselves or for possible zoom bombers (is that the right word?).

The main last question is whether the zoom plan for that solution costs more money. We're on the least expensive plan that allows us to have longer meetings and to schedule weekly with participants able to join without a host.

Thanks again!

Hi, @janesilva760.

Use of the Host Key doesn’t cost anything; it’s a part of every account.

Let me know how this works out for you!

Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @janesilva760.

I’m guessing the person you asked didn’t really know the correct answer, or just wanted to give you something that “sounded good.” Doesn’t sound like they were trying to scam you – but you never know.

If the Meeting owner wants to give you a Host Key to host in their absence, that’s up to them to provide or not. There’s no requirement that a Host be present, and I add a Host wouldn’t provide someone with my Host Key unless I thought it was really necessary.

Are you and the Meeting owner on the same organizational account?

J

janesilva760Author

Newcomer

Thanks, Ray!

Basically, I'm in a zoom group that has a weekly scheduled meeting. We have the Zoom version that costs money so we can have longer meetings.

It is scheduled without a host because sometimes the host/administrator is unable to attend.

When a participant was unable to mute themselves, I looked to see who was hosting, and there was no host. There was a Claim Host button on the bottom right of the participants window.

When I clicked on the button, it said for me to get the Host ID number.

When I emailed the administrator, she said it would cost more money for our group to have that feature. We're a nonprofit small group and pay for our zoom account.

I just have the meeting ID and passcode to join every week.

Another member of the group agreed that it would cost more money, but I can't find anything on the zoom website about it.

Thanks for your help!

Ray_HarwoodAnswer

Community Super Champion | Customer

Thank you so much! I greatly appreciate your help! From your generous and thoughtful information, it appears from our situation that the host key would be the option to use.

This is for when the regular host is unable to make the meeting (which occurs fairly frequently) and we need a host for helping participants mute/unmute themselves or for possible zoom bombers (is that the right word?).

The main last question is whether the zoom plan for that solution costs more money. We're on the least expensive plan that allows us to have longer meetings and to schedule weekly with participants able to join without a host.

Thanks again!

Hi, @janesilva760.

Use of the Host Key doesn’t cost anything; it’s a part of every account.

Let me know how this works out for you!

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