Issue Regarding AirPlay | Community
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Newcomer
January 25, 2022
Question

Issue Regarding AirPlay

  • January 25, 2022
  • 1 reply
  • 15 views

My macbook & ipad software are up to date .
I’ve problem using airplay ! After clicking share & connecting the screen mirroring with my macbook air . I’m able to see that I’m actually airplaying . But the people in the zoom meeting couldn’t see . Please help

    1 reply

    jeremyjustin
    Community Champion | Employee
    Community Champion | Employee
    January 25, 2022

    Hi @xander98 thank you for your post here on the Zoom Community! When you share via iPad to your MacBook Air, this is definitely supported. This article walks through examples and some things to watch out for 

    https://support.zoom.us/hc/en-us/articles/201379235-Sharing-your-screen-iOS-with-the-Zoom-Desktop-Client

     

    If your iPad is on Wifi, you definitely want to ensure your MacBook is also on Wifi so they are on the same network. And make sure you are selecting the proper hardware on your iPad, that matches up on the MacBook screen (the Zoom client will show a hardware name for your MacBook when you select share and choose iOS via Airplay)

     

    If you are following the steps and on the same network with the iPad and your MacBook Air, this should work. What happens when you attempt? Do the people on the far end see any change at all?


    Another thought is to try sharing something else from your MacBook Air through the Zoom client just to ensure that the far end is able to see you share some type of content. Then try the iOS/iPad share again and see if there are better results?

     

    If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

    xander98Author
    Newcomer
    January 27, 2022

    I have followed all the steps , I'm using the same wifi . People on the far end sees " XXX has started screen sharing " with a loading icon running . They can't see my shared screen through my ipad 

    jeremyjustin
    Community Champion | Employee
    Community Champion | Employee
    January 27, 2022

    hi @xander98 ok thank you for those extra details. May I ask a couple other questions:

    - are you able to share anything else through your computer? Say you tried to share your desktop or a web browser, would people on the far end be able to see that? I want to make sure that sharing is working through Zoom

    - are you possibly on VPN? If so, can you try disconnecting VPN and try again?

     

    Thank you, I look forward to hearing back from you!