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I was trying to host a meeting and other people cannot join

918884
Listener

HI ---

 

I had my account activated and paid. But It didn't allow me to host a meeting: I give my ID and password to the people who needed to join, but it always shows 13215. anybody knows why?

 

1 ACCEPTED SOLUTION

VA
Zoom Moderator
Zoom Moderator

@918884 To enjoy uninterrupted access, users in China are encouraged to upgrade to a licensed version of Zoom. In order to resolve Error Code 13215, the host will need to upgrade to a paid account, or the person experiencing the error code will need to sign into a paid Zoom account and then join the meeting.


Virginia (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

4 REPLIES 4

教师王
Listener

你的参会者是否来自中国

VA
Zoom Moderator
Zoom Moderator

@918884 To enjoy uninterrupted access, users in China are encouraged to upgrade to a licensed version of Zoom. In order to resolve Error Code 13215, the host will need to upgrade to a paid account, or the person experiencing the error code will need to sign into a paid Zoom account and then join the meeting.


Virginia (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

K-C
Attendee

ZOOM is forcing Chinese users to upgrade to paid accounts, which users in other countries do not need to, it's discrimination!

yvxin518518518
Listener

You must open a VPN in China to join the meeting! Do other Chinese people participating in the meeting also have to be paying users of zoom? That's impossible. How much will it cost? Now in China, it is impossible to log in to zoom without opening a VPN!