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I need to access a recorded meeting so I can rewatch it!

ivanaspanish
Listener

but when i open the link to access i'm asked for a passcode and i can't find the passcode. it's quite frustrating to navigate e zoom for me. thanks for any help 

3 REPLIES 3

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

You need to ask the meeting host for the passcode.

 

Regards

 

If my reply helped, don't forget to click the accept as solution button!

ivanaspanish
Listener

thanks but I don't think she has one? are you sure the issue is on her end? 

 

Frank_TB
Community Champion | Customer
Community Champion | Customer

Yes. Look at the screenshot you supplied. It's asking you to input the secret code. If you don't know it the host should. If the host doesn't she can log in and the system will tell her what it is.

 

Here's what that looks like to the host

Screen Shot 2023-05-04 at 2.29.09 PM.png

 

Regards

 

If my reply helped, don't forget to click the accept as solution button!