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Newcomer
Mickey3
Newcomer
May 28, 2023
Question

I'm not getting anywhere with Zoom

  • May 28, 2023
  • 1 reply
  • 0 views

Trying to increase my meeting capacity. says my cc was charged but my account is not reflecting additional attendees.

Thoughts?

1 reply

Ray_Harwood
Community Super Champion | Customer
Ray_Harwood
Community Super Champion | Customer
May 28, 2023

Welcome to the Zoom Community, @Mickey3 

 

You probably ordered and paid for the Large Meeting Add-On, but have not yet assigned it to your user account. Take a look at this Zoom Support article for assistance:

https://support.zoom.us/hc/en-us/articles/115004976063 

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