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I'm not getting anywhere with Zoom

Mickey3
Listener

Trying to increase my meeting capacity. says my cc was charged but my account is not reflecting additional attendees.

Thoughts?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Mickey3 

 

You probably ordered and paid for the Large Meeting Add-On, but have not yet assigned it to your user account. Take a look at this Zoom Support article for assistance:

https://support.zoom.us/hc/en-us/articles/115004976063 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !