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I can't receive video meeting on time

chatre
Listener

I can't receive video meeting on time.

it happens sometimes not always but often. the caller call me on time but I can't get it. only I get the message later. anybody know about it?? or have same experience?

1 REPLY 1

Bri
Zoom Moderator
Zoom Moderator

Hi @chatre, and welcome to the community! Are you still having this issue? If so, I would recommend creating a support ticket: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032