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I can't convert my recording even though the file is in my computer. No prompt shows up.

rofou_45
Listener

Hello.  I used Zoom to record a discussion for my semester project.  I clicked on the 'Recordings' tab and yep, Zoom did save my file.  The problem is when I clicked to record it, nothing pops up.  I couldn't convert the file at all.  I also checked if the file exists on the web client and was shocked to find that it does not.  Is this the case of a corrupted file? If it helps. I did a demo recording beforehand.  That demo recording did save, but the second one did not.  I use Zoom on dekstop on the latest Microsoft Windows and since I just downloaded Zoom, it should be the latest version too.

1 REPLY 1

rofou_45
Listener

Correction: "The problem is when I clicked to convert it, nothing happens."