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I can no longer see when a participant joins a meeting

2512sharon
Listener

As of last week I can no longer see when participants have joined my meeting. They are still receiving the message to wait until the host let's you in but I can't see they are waiting to let them in. Once I realised that it was continually happening I suggested they leave the session and rejoin and they all got in no problem and I received the message they were waiting?

Any thoughts why and how I might remedy? 

Also when I am waiting for them to join even though they have said they are waiting it is only displaying as one participant in the meeting?

 

1 REPLY 1

sppath2
Listener

Im having the same problem over the past 24 hours.  I have just installed Bitdefender Security and wondered if this was related.  My other team members are having the same issue.  I cant let someone into my room if I dont get a notification that they are there! I get an email to say someone is waiting in my zoom waiting room but not ntoficaiton within zoom it self!  Please help