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Newcomer
Devanga
Newcomer
August 18, 2021
Question

I Can't Use Video as Virtual Background

  • August 18, 2021
  • 2 replies
  • 2 views

If i want to add my virtual background, there is only 1 option which is add image. I already update my zoom to 5.7.5. Pls help me how ?
Image :

 

    2 replies

    Bort
    Employee
    Bort
    Employee
    August 18, 2021

    Hi @Devanga , 

    If that is the only option available, it means that either your account Admin does not allow the use of Video virtual backgrounds, or you don't meet the system requirements to use a video as a virtual background. 

      K
      Newcomer
      ks1
      Newcomer
      August 18, 2021

      Hello @Devanga  

      This could mean that your device can only handle pictures, not videos. But, I would recommend you to change some settings in your account. Also, try again. I also recommend you to go through this link  which @Bort had already given.

       https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

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