How to enable role privileges for muting and unmuting attendees for another account? | Community
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August 27, 2021
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How to enable role privileges for muting and unmuting attendees for another account?

  • August 27, 2021
  • 1 reply
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Hi, I have a paid account and want to give privileges to an unpaid account that would allow the account to mute or unmute attendees in my meetings.

 

I know how to set the mute function under Security in a meeting, so people can't mute or unmute themselves freely. I want to give the unpaid account the ability to mute and unmute people like my paid account can in my meetings.

    Best answer by jdott16

    Hello @Barry 

     

    You should be able to allow another user on the meeting the ability to mute/unmute others by promoting them to a co-host in your meeting. The following articles may assist: https://support.zoom.us/hc/en-us/articles/206330935-Enabling-and-adding-a-co-host and https://support.zoom.us/hc/en-us/articles/201362603-Host-and-co-host-controls-in-a-meeting

     

    I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

    1 reply

    jdott16
    Community Champion | Employee
    jdott16Answer
    Community Champion | Employee
    August 27, 2021

    Hello @Barry 

     

    You should be able to allow another user on the meeting the ability to mute/unmute others by promoting them to a co-host in your meeting. The following articles may assist: https://support.zoom.us/hc/en-us/articles/206330935-Enabling-and-adding-a-co-host and https://support.zoom.us/hc/en-us/articles/201362603-Host-and-co-host-controls-in-a-meeting

     

    I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.