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How to download separate participant audio from cloud recording

Whisky2532
Listener

Hi,

 

So I normally record meetings locally and its no problem getting separate audio for each person and it just shows up on the audio folder on computer but for an upcoming meeting i need to record to the cloud not locally. I have confirmed all my video and audio recording settings including record audio for each participant separately are correct. I did a test meeting and the cloud shows 7 files but only downloads 3 and only one audio file of everyone together. I get this heads up when I download that it wont automatically download each participant audio but I can choose that in the list but there is no option in the dropdown - so where is the list that they speak of, how do i get the remaining file? Please help!!!

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