How to download a video recording?

[Raven47]

I received the zoom link of our meeting from the Host. I entered the passcode. I can see and hear the meeting. But I do not see a DOWNLOAD option so I can email it to those who missed the meeting. 

When I click on CUSTOMER SUPPORT, all I get is a blank page!

What to do? Please advise and much thanks. 

[bstrelko]

The host needs to specifically allow downloading for this recording.

From the recording library, the host will need to click Share -> Share Settings -> Viewers Can Download (check this box!) -> Save.