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How the owner account bypasses SSO

kkmac
Observer

Hello, 

Our Zoo tenant forces users to SSO authentication, but we would like to log in the owner user with email authentication instead of SSO authentication.
And, I've found the following article and understood the way to bypass SSO.

 

https://support.zoom.us/hc/en-us/articles/115005756143-Changing-account-security-settings

Click Select Domains to set which domains must sign in with SSO and specify users who can bypass SSO sign-in to use a work email and password sign in.

 

However, I failed to sign in with the owner user by email authentication.
I guess the cause is that the domain of the owner account is different from Associated Domain registered.
Is there way for the owner account, whose domain is different from Associated Domain, to log in by email authentication?

 

Regards

1 REPLY 1

jonask
Observer

Hi 

 

We have the same problem. We will change SSO login, Shibb to ADFS, but before we do that we want to be able to log in without SSO if something goes wrong.
We have therefore added emails to "User below can bypass SSO sign-in" but it does not work. We have tested  adresses with and without but with the same result. We can not figure out what is wrong.

Most of the "bypass" mails were added before we started with SSO but it makes no difference. 

Does anyone have a solution to this problem?

 

Regards

/jonas