Here's a strange audio problem, anyone know the answer?
Alrighty, here's a strange one. It's past all the basic troubleshooting. I've uninstalled and reinstalled drivers, zoom, etc.
I use zoom almost daily. The audio and speakers stopped working randomly one day. Appears unrelated to any security issue or update on my computer. When I uninstall my microphone, I can listen to others on the zoom call. If my microphone is installed, the audio stops. Zoom alerts that it "failed to detect your microphone." When I try to use headphones (wired or bluetooth) all I hear is a grinding noise. The microphone does not work in any scenario regardless of speakers.
My husband has the same computer and his driver is older, so I uninstalled everything and then downloaded the same driver. This also did not work.
When I try any automatic troubleshooting, it just says an unexpected error has occurred and I can't do anything there, either.
I have not yet done a full recovery due to my work schedule.
Any thoughts?