Help! I recorded a Zoom meeting, but only audio files are showing up on the cloud. | Community
Skip to main content
P
Newcomer
PeoplesLight
Newcomer
June 13, 2022
Question

Help! I recorded a Zoom meeting, but only audio files are showing up on the cloud.

  • June 13, 2022
  • 4 replies
  • 0 views

Help! I recorded a Zoom meeting, but only audio files are showing up on the cloud.

Where are my video files? Why did no video files show up on the cloud?

I test-recorded from the same account, with the same settings, both before and after this meeting, and both recordings showed up as video (and audio) AND audio-only files on the cloud.,

So why does this hour-long meeting  only have audio-only files on the cloud?!

Where is my video file?!

This is an urgent matter and I need an answer NOW.

    4 replies

    J
    Newcomer
    jduf835
    Newcomer
    June 22, 2022

    This is very similar problem that I faced as you can see here on the payback apk meeting kindly give us a possible solution about it.

    M
    Newcomer
    mahmoudhamdy
    Newcomer
    January 9, 2023

    did you find a way i face this problem now 

     

    R
    Newcomer
    Rikki10
    Newcomer
    March 27, 2023

    This just happened to me. I have 6 missing videos, but I have the audio files. I checked some recording from last year, and those videos are now gone and only the audio file remails. WTHeck?!

    C
    Newcomer
    Cloudya
    Newcomer
    May 18, 2023

    The same just happened to me - we were actually showing some product during the meeting hoping to share the video recording with the shareholders so they could also give their input but only audio recorded...and for what I see, nobody in @51  answers to this thread...

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.