Have a company Pro account but my meetings are still in Basic

[francoise_76]

HI, I have my own free basic account but when I look under Account Management I can see that I am part of my work's Pro account.  However when I schedule a meeting it only comes up with my basic account ie 40mins.  How do I schedule a meeting using the Pro account other than logging in as my boss who is the Admin for it?

[Happytohelp123 · Accepted solution]

Hello @francoise_76  If you review your user management settings from your admin account, are you able to verify that you have a license assigned to your account as the user type?

1. Sign in to the Zoom web portal.
2. Click User Management, then Users.
3. Locate or search for the user who you want to assign a license.
4. Click Edit at the end of the user row. This will open a window.
5. Choose the User Type to assign. 
6. After choosing the User Type, use the drop down to select the license.
7. (Optional) Assign add-ons by checking the boxes for the add-on. For Large Meeting, Webinar, or Zoom Events licenses, choose the radio button for the size of the license, if it is not automatically selected.
8. Click Save.
   The license is now applied to the user and they can use it immediately.

[francoise_76]

Thank you @Happytohelp123 !!  I am so grateful to have someone help me thank you!!