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My name is Brandon. Thanks for joining the Zoom Community! If you could please submit a support ticket to our Billing department and they can request that the Engineering department recovers all cloud recordings to your account.
Mi nombre es Brandon. ¡Gracias por unirte a la comunidad de Zoom! Si pudiera, envíe un ticket de soporte a nuestro departamento de facturación y ellos pueden solicitar que el departamento de ingeniería recupere todas las grabaciones en la nube en su cuenta.