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Newcomer
November 28, 2022
Solved

Error 4503

  • November 28, 2022
  • 11 replies
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I have Zoom add-on for Outlook 365. 

I have a weekly reunion (I'm the owner), and I want to change the finish time in ONE of the weeks, but when I send the new time there is an Error 4503.

There's no information in the internet about this error.

Does anybody know what's this code error?

Thanks.

    Best answer by CarlaA

    Hi all!

    @dagonzalez @ngutierrez @NickS2 @sandrada @zwolfe 

     

    Please try upgrading your Zoom client to the latest version of Zoom and then rebooting your device as outlined in this article: Zoom error code 4503

     

    Let me know if that helps! 

    Carla,
    Zoom Community Team

    Please click Accept as Solution if you found this reply helpful. Thank you!

    11 replies

    Newcomer
    November 28, 2022

    I just started getting the same errors today, never have had this problem before. I got a message that recurring meetings have to use a generated code and not a personal ID in order for an occurrence to be changed.

     

    Newcomer
    November 29, 2022

    The basic things you can try are:

    Check your Internet connection.
    Power cycle your devices.
    Check for Available Zoom App Updates.
    Reinstall the Zoom App.
    Join in a Browser.
    Go into your Windows Firewall setting and changing the protocol for TCP 6 and UDP 17 and changing them to ANY.
    Create a new Windows account.

     

    Regards,
    James

    Newcomer
    December 2, 2022

    These steps did not work and im starting to get some users getting the same 4503 error when trying to reschedule a zoom meeting through outlook. Any other suggestions? 

    Newcomer
    December 2, 2022

    I am getting this same error did you ever figure this out? 

    Newcomer
    December 2, 2022

    I'm getting the same error when trying to reschedule one instance of a recurring meeting. The recurring meeting was already using a generated code and not a personal ID. 

    Newcomer
    December 2, 2022

    I should also mention I just moved to Office 365.

    Newcomer
    December 2, 2022

    I am also getting this same error when trying to change one meeting instance of a recurring meeting.  

    Newcomer
    December 2, 2022

    I am getting the same error. Any suggestions yet?

    CarlaA
    Community Manager
    Community Manager
    December 5, 2022

    Hi everyone!

     

    Can you please provide the version of Zoom that you are currently running so that we can investigate further? Thank you!

     

    Carla,
    Zoom Community Team

    Newcomer
    December 5, 2022

    Version: 5.12.3 (9638)

    CarlaA
    Community Manager
    Community Manager
    December 6, 2022

    Thank you @Jmuller!

    Can you try upgrading Zoom to the latest version and rebooting your device to see if that helps?

     

    Keep me updated!

    Newcomer
    December 6, 2022

    I had the same issue but only with old weekly meetings. the new ones worked fine.

    I first uninstalled the Zoom Client and then tried to edit ONE of the weeks and it worked. then I installed the latest Zoom Client and it worked too. 

    CarlaA
    Community Manager
    CarlaAAnswer
    Community Manager
    December 6, 2022

    Hi all!

    @dagonzalez @ngutierrez @NickS2 @sandrada @zwolfe 

     

    Please try upgrading your Zoom client to the latest version of Zoom and then rebooting your device as outlined in this article: Zoom error code 4503

     

    Let me know if that helps! 

    Carla,
    Zoom Community Team

    Please click Accept as Solution if you found this reply helpful. Thank you!

    Newcomer
    December 6, 2022

    I will see if we can get the latest zoom client pushed out and report back. Thanks!

    Newcomer
    July 17, 2023

    This Zoom error code 4503 I've just got today (Jul 17 2023)

    when (via Zoom Outlook plugin) I wanted to shift a meeting to a date 24 hours later. 
    My Zoom Outlook Plugin is v5.14.5 (23.04.2023), Zoom (64bit) app is v5.15.18551 (17.07.2023)
    BR Peter