Error 1132 - cannot login or use

Forum|Forum|4 years ago
October 3, 2021
4 replies
0 views

Hi

Zoom was okay one day and then starting yesterday, I cannot login from either of my devices or even use Zoom without logging in. All I receive is a message saying Error 1132.

I am on iOS devices.
I have tried to deleting the apps and reinstalling

i have changed my password

my billing is up to date

i need to use tomorrow. I placed a web ticket almost 24 hours but no resolution.

any advice?

This topic has been closed for replies.

Best answer by Bort

Hi @rrtx

You will not need to contact Support, but rather please contact Zoom Trust & Safety at https://zoom.us/appeals.

Thanks!

Rupert

Community Champion | Customer

Hi @rrtx

Are you able to login to https://zoom.us/profile ?

R

rrtxAuthor

Newcomer

Hi Rupert

yes I can

Rupert

Community Champion | Customer

Which country are you in - and are you able to try from a different network?

Do your iOS devices have cell-services (could you try them with WiFi switched off)?

O

OnlyQualityPpl

Newcomer

Hi @rrtx,

I had this issue 2 weeks ago and the only way to resolve it was to contact Zoom Technical Support and raise a ticket. See link below

https://support.zoom.us/hc/en-us/articles/201362003#h_01EWP0J7856WCWRWCSKKAMTRTF

Jump through all the necessary bot hoops and then your ticket will be raised up to someone who can take care of it for you. There are some so-called work arounds online, but none that will truly resolve Error 1132.

Please come back and let me know how you get on.

Thanks,

OnlyQualityPpl