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Ending Zoom (Fullscreen)

BPalm
Listener

Dear all

My mother-in-law had a zoom meeting today with her laptop and after the meeting, she was not able to leave the program or to end it - there is no "x" to click and even when she turned the laptop of and on again, this screen re-appeared. What can she do?

I am far away from her and can only support by telephone, so I cannot try things (she is over 80 years old and telephone support is difficult...).

Best regards

Barbara

3 REPLIES 3

Mr_Smith
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Barbara,

 

In the bottom right hand corner of the screen, she will see a red "Leave" button.  Once she clicks that, she will leave the meeting.  See the attached picture.  Hope this helps.

BPalm
Listener

Thank you. We solved it by waiting till the laptop was empty and restarting it.

BPalm
Listener

Your picture shows a complete other situation compared with my picture. There was no leave-Button, sorry. She was not in a meeting.