Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2023-09-26 08:02 AM
Hi. I am about to give up on this idea. I've been working for days trying to fix an issue where only my voice can be heard on zoom meetings. None of the participants' voices can be heard. This is ONLY WHEN USING MY ADAPTER AND EXTERNAL MONITOR.
I bought a brand-new LG monitor and OEM Apple lightning to HDMI, and brand-new cables are being used, both HDMI and lightning cable. I've gone over sounds and settings and can't find anything else to tweak.
When I installed the adapter, it told me to wait until it was finished installing. It never said it did finish, so I rebooted at some point. When the iPad came back on and I started a meeting, I could hear the participants. When I closed that meeting and tried again, no participants' voices could be heard going forward.
Today I started off by restarting my iPad. I had to disconnect everything because, once again, no one could be heard on my end. Once I disconnected the adapter from my iPad and rejoined the meeting, everything was fine.
I have researched my tail off and can't find a solution. So before I return everything, including the new monitor, does anyone have any suggestions? It DID work twice, but then not again. That just doesn't make sense to me.
Thank you in advance.
I am using iPad 9th Gen.
LG 27” IPS LED FHD AMD FreeSync Monitor (HDMI, DisplayPort)
Apple OEM cables
Brand-new HDMI cable that came with the monitor