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2022-08-26 09:12 AM
MY EMAIL IS NOT WORKING, I AM NOT ABLE TO ACCESS MY ZOOM BECAUSE ZOOM IS SENDING A VERIFICATION CODE AND I CANT ACCESS IT.
HOW DO I LOGIN TO ZOOM?
2022-08-26 09:59 AM
Hi @TSHENOLOWAKEKE1 , I'm sorry to hear that you are having issues accessing your account. Please submit a support request, here. Our team will assist you in getting access to the account. Thank you!
Zoom Community Team
2022-08-26 09:56 PM
If you no longer have access to the email address attached to your Zoom account, contact Zoom Support. There are a number of reasons why you may receive an email from Zoom, such as an email asking you to confirm your email change, or an email with a time-sensitive verification code to input in the following situations:
Resetting your password (forgot password)
Having a suspicious log in (for example, logging in from an unknown or not often used location, browser, or device)
Reporting an issue to Zoom Trust & Safety, such as a compromised Zoom account
If you do have access to the email inbox, but you’re not receiving the email, learn more about troubleshooting issues related to not receiving emails from Zoom.