EMAIL IS NOT WORKING

[TSHENOLOWAKEKE1]

MY EMAIL IS NOT WORKING, I AM NOT ABLE TO ACCESS MY ZOOM BECAUSE ZOOM IS SENDING A VERIFICATION CODE AND I CANT ACCESS IT.

HOW DO I LOGIN TO ZOOM?

[CarlaA]

Hi @TSHENOLOWAKEKE1 , I'm sorry to hear that you are having issues accessing your account. Please submit a support request, here. Our team will assist you in getting access to the account. Thank you! 

Carla,

Zoom Community Team 

[RachelGomez123]

If you no longer have access to the email address attached to your Zoom account, contact Zoom Support. There are a number of reasons why you may receive an email from Zoom, such as an email asking you to confirm your email change, or an email with a time-sensitive verification code to input in the following situations:

Resetting your password (forgot password)
Having a suspicious log in (for example, logging in from an unknown or not often used location, browser, or device)
Reporting an issue to Zoom Trust & Safety, such as a compromised Zoom account
If you do have access to the email inbox, but you’re not receiving the email, learn more about troubleshooting issues related to not receiving emails from Zoom.

Greeting,

Rachel Gomez