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Duplicate Calendar meetings

AnthonyM
Listener

Hi - just started with Zoom today. When I set a meeting, it shows TWO meetings at the same time in my calendar.

What am I doing wrong? Thank you!

3 REPLIES 3

RN
Zoom Moderator
Zoom Moderator

Hi @AnthonyM need a bit more info from you! Can you share the calendar service you're using for scheduling meetings? Suggest trying to remove the calendar integration and re-setup the calendar and contacts integration

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@RN I have the same issue. Please note that I have many calendars, including two enterprise exchange calendars. I use zoom with my gmail account, but all meetings I set up get duplicated into one of the exchange accounts (always the same one).

 

also, when I use the zoom app to schedule a meeting and select outlook as the invite, zoom selects that exchange account automatically as the sender and though I change that to my gmail account, the invite still ends up in both. 

Lastly, I have changed my outlook settings to default to the gmail account, but that hasn’t translated to zoom.  

I tried this, when I deleted the integration it removed the duplication. But when I re-initiated the integration the same duplication returned.