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Kupunakane
Newcomer
January 27, 2022
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Downloading files from a recording

  • January 27, 2022
  • 7 replies
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I was trying to download the files for a video recording. I selected "Record a separate audio file of each participant" in the settings. There were 2 participants in the recorded Zoom call.

 

I downloaded the video files and also an audio file but there doesn't appear to be separate audio files for each speaker.  I did receive this message when downloading the files - "The separate audio file of each participant won't be included, you can download them in the list."

 

What list?  There does not appear to be a list of separate audio files.

The cloud recordings list indicates that there are 5 files for the particular recording, which I assume are the speaker view, the gallery view, the combined audio file (both participants) and one audio file for each of the participants.  But there appears to be no way to access the separate audio files.

I am obviously missing something but what that might be is not intuitive.

Thanks for your help!

    Best answer by Harmony21

    I found this on Zoom:

    How to record multiple audio files

    When recording locally, the host can record all participants' audio streams as separate audio files, one file for each participant. To enable this option:

    1. Open the Zoom client and click Settings.
    2. Click the Recording tab.
    3. Enable Record a separate audio file for each participant. 
    4. Record and save the meeting to your computer.
    5. Once the meeting is over and the recording has processed, open the recording folder. 
    6. Within the folder, open Audio Record.
    7. Once in the Audio Record folder, each participant's audio track will be listed as its own file. Each file name begins with the participant's name.

    You have to click on the recording file inside Zoom and then you will find the separate audio tracks available for downloading inside the file near the bottom.

    7 replies

    N
    Newcomer
    Nat_P
    Newcomer
    January 27, 2022

    I've recorded many times but haven't tried the individual piece.  I believe there is a copy and edit approach.  After you receive your recording, you should be able to download a copy for others.  Before you release it, prompt for options. The worst you could do is delete it. You'll still have access to your original copy. 

    H
    Newcomer
    HUD199
    Newcomer
    March 14, 2022

    I have the same problem. Where is the list referred to in the "circle i information symbol? I have 20 files using 1.02 Gb Only the usual combined video + single audio track. Please define "List" full path, etc. Thank you!

      D
      Newcomer
      dgbTO
      Newcomer
      April 12, 2022

      I have the same problem and question.  Except, in my case, I got no error message; having chosen to "record a separate audio file of each participant," whether to the cloud or to my computer, I got a combined video and audio file, and an audio-only file.  Furthermore, that audio for those two files was exactly the same--That is, it's not as though one was higher quality for one speaker, the other, higher quality for the other speaker.  Such a thing should be possible, because, with permission, Zoom could record locally for your guest, and then upload the locally made recording, with less compression and fewer live-streaming errors.

      H
      Newcomer
      Harmony21Answer
      Newcomer
      May 28, 2022

      I found this on Zoom:

      How to record multiple audio files

      When recording locally, the host can record all participants' audio streams as separate audio files, one file for each participant. To enable this option:

      1. Open the Zoom client and click Settings.
      2. Click the Recording tab.
      3. Enable Record a separate audio file for each participant. 
      4. Record and save the meeting to your computer.
      5. Once the meeting is over and the recording has processed, open the recording folder. 
      6. Within the folder, open Audio Record.
      7. Once in the Audio Record folder, each participant's audio track will be listed as its own file. Each file name begins with the participant's name.

      You have to click on the recording file inside Zoom and then you will find the separate audio tracks available for downloading inside the file near the bottom.

      C
      Newcomer
      CZZTorrance
      Newcomer
      October 21, 2025

      Hi There is only ONE recording when I click on the picture in audio. I have record for all participants checked. Is there a setting on their computer that needs to be checked? 

      S
      Newcomer
      Stephan
      Newcomer
      August 4, 2022

      Not sure if you are still having this issue or not, but I stumbled upon the answer.  Hover your cursor over the Topic Title for the recording and you will see that it is a link to the file list. From there you can download the individual files. Good luck.

      N
      Newcomer
      njhess
      Newcomer
      April 18, 2023

      Thank you Stephan, you really saved me a bunch of time today. This should be spelled out more clearly in the help secction.

      R
      Newcomer
      rebe
      Newcomer
      April 3, 2024

      I requested separate audio recordings - the setting is still selected in my Zoom meeting room. I also had each participant select the same options. However, I only see two recording files - one audio and one video. No sub-file options. Has anyone had this problem? Found a result? 

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